Main Purpose of the job: To promote and sell our van rental range to customers , creating the optimal rental experience, and actively develop new business opportunities to expand our business.
Main Objectives and responsibilities:
- Make expert recommendations to customers and advise and sell optional extras according to customer’s needs.
- Handle all customer enquiries in an prompt, efficient and helpful manner.
- Deal with customer enquiries concerning rental cost and availability, making reservations and explaining our terms and conditions.
- To be the key contact at the commencement of the rental including completing paperwork with customers and taking payment, showing customers to their vehicles and completing the handover process.
- At the end of the rental, you will carry out formal check-in process, including the completion of all paperwork, and finalisation of charges.
- Manage all of the administration and enquiries involved with rental vehicles to both businesses and the public.
- Responsible for maintaining all vehicles to the required quality standards
- Be involved in the cleaning of interior and exterior of the vehicles on return.
- You will enjoy meeting people, and have excellent and communication skills and a proven track record in a client facing role.
- Fluent English, both verbal and written is a pre-requisite for this role.
- You will be target driven, and can deliver and enjoy makes sales targets.
- You are very customer -focussed, flexible and able to work under pressure in a fast paced environment.
- Good IT Skills, and have excellent attention to detail, accuracy and numeracy skills.
- You will be professional and maintain a high standard of personal presentation.
Please send CVs to firstname.lastname@example.org