We pride ourselves in our customer service and trying to make the process of servicing your vehicle as stress free as possible for our customers. We can provide alternative transport subject to prior booking and availability or will alternatively drop you to your preferred location within Cork City.
Johnson & Perrott ensures it delivers the highest standard aftersales service to our customers possible. Regular maintenance will maximise the performance, extend the life of your vehicle and validates, if applicable - the manufacturer's warranty.
Each service includes a thorough FREE 50 point Vehicle Health Check (VHC). Our Service Advisors will present to you with your vehicle’s VHC report and take time you talk you through this report so you have an indepth understanding of your vehicle's condition. Should there be an item which is deemed unsafe or needs urgent attention our Service Advisors will contact you, will explain the issue, provide you with the best option and price. The decision to repair additional items is totally up to YOU and we will NOT proceed with repairs until you have authorised us to do so. This ensures there are no nasty surprises or unexpected costs when you collect your vehicle.
We can service all car makes and models, however, we are the authorised aftersales centres for the following car brands and also Mercedes small commericals.
Customer Notice
All vehicles in for a service will recieve a complementary sanitising with ozone. The safest and most effective method against germs, bacteria and bad smells. Sanitizing with ozone is widely spread in the industrial and civil cleanliness and it has been successfully used for more than 20 years in several areas, among which the medical and dietary ones, qualifying itself as a valid aid of the traditional medical surgical devices.
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