Location: Bishopstown Cork, Ireland.

Job Type:  Full Time, Permanent

About Us: At Johnson & Perrott Motor Group, we are a growing team united by our shared values of caring, commitment, and integrity. As of Ireland's leading motor groups, our mission is to keep Ireland moving, one satisfied customer at a time. If you're ready to make a difference and grow with us, we want you on our team.

Job Summary:  As a Receptionist & Showroom Host at Johnson & Perrott Volvo, you will be the first point of contact for customers, providing a warm welcome and delivering exceptional customer service. Your role includes managing front desk operations, handling inquiries and ensuring the showroom remains a premium and inviting environment. You will support the sales and service teams by coordinating customer visits and assisting with administrative tasks.

Responsibilities Include but Are Not Limited To: 

•  Provide a warm and professional welcome to all customers and visitors upon arrival at the showroom, ensuring a premium experience.
• Efficiently manage incoming telephone calls, directing them to the appropriate departments in a timely and professional manner.
• Offer hospitality services, including tea, coffee, and water, to enhance the customer experience while maintaining a high standard of service.
• Maintain ownership of the customer journey until they are attended to by the relevant department, ensuring seamless transitions.
• Engage with customers who are waiting, building rapport and ensuring they feel valued and attended to at all times.
• Take a proactive approach in managing all reception-related tasks, ensuring the smooth and efficient operation of the front-of-house area.
• Oversee petty cash management, creating timesheets, processing fuel expenses, and invoice verification with accuracy and accountability.
• Handle the distribution of mail and courier deliveries and arrange transport services such as taxis when required.
• Provide administrative support to the Sales Administrator as needed, ensuring operational efficiency across departments.

Personal Attributes:

Candidates should align with our core values of:

• Integrity – Doing the right thing, always.
• Commitment – Taking ownership and delivering excellence.
• Caring – Putting people first, from customers to colleagues.

Required Education, Skills, and Qualifications:

• Proven experience in a client-facing role.
• Previous experience managing a high-volume switchboard is advantageous.
• Highly organized, adaptable, and capable of working collaboratively within a team environment.
• Excellent interpersonal skills, with the ability to engage effectively with both colleagues and customers.
• Strong problem-solving abilities and a customer-centric approach to service.
• Professional demeaner with a consistently high standard of personal presentation.
• Proficient in PC applications, with experience in CDK considered an advantage.

Benefits:

Competitive Compensation: We offer a competitive package, with access to a pension scheme once eligible.

Wellness Initiatives: We prioritize your well-being and offer wellness programs to support your health and happiness.

Bonus Opportunities: We provide sales and employee referral bonuses to reward your contributions to our team.

Employee Assistance Program: Access to a support program to assist with any challenges you may face.

How to Apply: Ready to join our team? To apply for this exciting opportunity or to request more information, please fill out our contact form. Join our accomplished team at Johnson & Perrott Motor Group and embark on a journey toward professional success and personal growth.

To apply for this role or to find out more information, please fill out our contact form HERE